Water & Sewer Utilities
| Staff: |
Howard Robinson, Director of Public Works / Building Inspector
Lon Liefke, Wastewater Operator
Forrest Perry, Wastewater Operator
John Berg, Water Operator
Mike Griffin, Water Operator
Carrie Chesebro, Utility Billing Clerk
|
| Office Location: |
620 W. Madison Avenue
(Mailing address is 430 E. High Street, Suite 3, Milton, WI 53563) |
| Office Hours: |
Monday - Thursday, 6:30 AM - 3:30 PM
Friday, 6:30 AM - 10:30 AM
Some requests can be handled after 3:30 PM by contacting City Hall (868-6900) prior to 4:30 PM. Contact the Police Department in the event of after-hour needs at 868-6910. |
| Contact Info: |
Click Here for Contact Info |
| Click on any of the following for more information: |
Moving IN or OUT - What You Should Do
Utility Payment Options
Annual Consumer Confidence Report
Water Utility Annual Report to the Public Service Commission
Utility Rates
Why is My Water Bill High This Month?
Frequently Asked Questions
|
Moving IN or OUT - What You Should Do
Whether you are moving out of a current residence or into a new one, you must contact the Utility Billing Clerk in writing to request service on your utility account. Click here to submit a request electronically. If you are setting up a new account, you will need to call the Utility Billing Clerk at 868-6900 with your drivers license or social security number.
If you have any problems with water or sewer utilities during normal weekday hours, call 868-6900 or 868-6905 for service. If you have problems during weekends and holidays, or after 4:30 p.m. weekdays, call the Police Department, 868-6910, who will relay your service request to the Water Dept.
Click here to make a utility payment online with a credit card.
Utility Payment Options
Residents have a number of options to pay their utility bills:
- Payment is accepted at City Hall (cash or check only). Click here for directions.
- A Drive-Thru Drop Box is available in the front parking lot at City Hall (checks only please).
- Residents can sign up to have the monthly bill taken directly out of their bank account. Click here for the form.
- Utility payments are accepted online through Official Payments. There is a fee associated with the service. Once on the Official Payments website, select Local Payments, Wisconsin, Milton, City of and follow the links for making a utility payment.
Annual Consumer Confidence Report
This report is designed to inform you about the quality of the water service we deliver to you every day. Our goal is to provide you with a safe and dependable supply of drinking water. Download the Annual Consumer Confidence Report
Water Utility Annual Report to the Public Service Commission
This link will take you to the City of Milton Annual Water Utility reports on the Public Service Commission website.
Water Utility Annual Report to the Public Service Commission
Utility Rates
| MONTHLY CHARGES |
| WATER METER |
FIRE PROTECTION |
| 5/8" - $8.72 |
5/8" - $8.25 |
| 3/4" - $8.72 |
3/4" - $8.25 |
| 1" - $13.08 |
1" - $10.85 |
| 1 1/4" - $15.26 |
1 1/4" - $14.01 |
| 1 1/2" - $21.80 |
1 1/2" - $16.61 |
| 2" - $34.25 |
2" - $24.91 |
| 3" - $56.05 |
3" - $33.22 |
| 4" - $87.19 |
4" - $41.52 |
| 6" - $143.24 |
6" - $49.82 |
PLUS WATER CONSUMPTION CHARGE
FIRST 33,333 GALLONS @ $1.82/1,000 gallons
NEXT 133,334 GALLONS @ $1.40/1,000 gallons
OVER 166,667 GALLONS @ $1.35/1,000 gallons
SEWER CHARGE $5.91 PER THOUSAND GALLONS
SEWER BASE CHARGE PER MONTH $5.50
STORMWATER RATES $4.59 PER ERU (EQUIVALENT RESIDENTIAL UNIT)
Why is my water bill high this month?
A high water bill may indicate you have a leak. Even a small leak can waste enough water for you to notice an increase on your bill. Typically, the leak is from a toilet or a water softener. To check a toilet, put a few drops of food coloring in the tank of the toilet. If the water in the bowl turns the color of the food coloring within a few minutes, you most likely have a leaky toilet. Also listen to the water softener. If it is constantly running, you may have a leak.
If there is a leak anywhere within your plumbing system, the person named on the utility bill must pay for the water used. Fix your leaks promptly to avoid paying for them each month.
If you would like to have your meter tested, contact the Utility Billing Clerk at 868-6900.